In our opinion, creating a brand remains one of the most important goals for any business to survive on the long term. Why? Because a strong brand is hard to copy (in contrast to products and technologies). And because of their perceived added value, premium brands justify premium pricing. Keeping you out of the capricious price fighting arena.
It’s our job to develop strategic and creative concepts. So, as you will understand, we prefer to work with brand driven organizations. In these organizations, a frequently asked question by management is: “What is the capacity of our brand in terms of generating turnover and profit?” Valid question. But a bit hard to answer these days. Simply because a significant part of (future) brand value is defined ‘outside the company’.
Many books are written on brand building. All with different definitions, theories and approaches. In general, the bottom line is to define a clear and unique positioning (against competition) and dito brand values (dna). Next step is to develop a distinctive communications concept to underline this strategy and start sending the message to all relevant target groups, both internal as well as external. In short, this step is all about the WHAT.
So far, so good. Most brand oriented companies follow these general guidelines to get the basics right. Sending out controlled content to create brand awareness, brand image and, by doing a great job, even brand preference.
But the days of ‘outbound only’ messaging are long gone. An additional world of multi-way communications has emerged and is growing explosively in seize and influence: the internet. With a big impact on the HOW.
The internet has turned our world into one big talking plaza. People share knowledge, experiences and opinions on all possible topics, including brands. And here’s where the biggest challenge lies for future brand building. How to join this ‘uncontrolled’ worldwide area and how to manage and influence your brand position in a positive way?
Ben







