southparc.

Good day sir, can ik help you? - Martini, please. - Would you like some ice? - Yes, please. - Cubes or crushed? - Cubes. - Lemon? - No, thanx. - Olive? - Yep. - Tumbler, long-drink or cocktail glass? - Tumbler, please. - Anything else? - Some of those peanuts would be great. - Of course sir, here you go…

Thanks, buddy. That was a great Martini. Next time I’ll bring my friends…

Although modern technology offers us a lot of new channels and tools, the nature of marketing has not changed. You still have to make a serious effort to find out what your customers (or fans, or friends) really want. Ask, listen, respond. It’s not about all you have to offer or all you want to tell. It’s only about what’s relevant to them.

In my opinion, a solid 2.o strategy is based on relevance. Do you agree?

Ben